How to use contact notes and reminders
Updated May 8, 2026·2 min read
- Available to:
- All users
- Plans:
- Free, Essentials, Professional, Standard, Teams with SSO add-on, and Enterprise
Add notes to your contacts to keep track of important details. You can also set reminders to follow up at the right time.
How to create a note
- Go to a contact
- Open the Notes tab
- Select the note composer
- Add your note (title and/or body)
- Select Save
Once saved, your note appears in the contact’s timeline.
How to edit or delete a note
Edit a note
- Find the note you want to update
- Select the three vertical dots on the note
- Select Edit
- Make your changes
- Select Save
When you edit a note:
- The timestamp updates
- The note may move based on the latest edit time
Delete a note
- Find the note you want to delete
- Select the three vertical dots on the note
- Select Delete
Deleted notes can’t be recovered.
How notes appear
Notes are shown in chronological order (newest first).
You’ll see notes in:
- The Notes tab
- The All tab with meetings and interactions
Each note shows:
- Title and body
- Created or updated time
How to set a reminder on a note
Add a reminder to follow up later.
Add a reminder
- Create or edit a note
- Select Add reminder
- Choose a date
- Select Save
The reminder will appear with the note.
Tip
- You can create notes and set reminders for action items directly from your Notetaker recaps.
- Select Remind me, choose a date, and update the note if needed. Use the dropdown to choose which contacts the note applies to, then select Save note.
- If a note is added to multiple contacts, edits only apply to the contact you’re viewing. Other copies of the note won’t update.
How to mark a reminder as complete
- Open the note from your notification or contact page
- Mark the reminder as Complete
How to remove a reminder
- Edit the note
- Update or remove the reminder date
- Select Save
What happens when a reminder is due
- You’ll receive an email notification at 5:00 a.m. (your local time)
- The email includes a link to the note as well as:
- Reminders due today
- Upcoming reminders in one place
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